Setting up your email is easy if you have the correct settings.  Here are the setting you will need to use for most situations.

SETTING UP YOUR EMAIL SOFTWARE (Outlook, Thunderbird, Mobile Phone Devices, etc..)

IMAP ACCOUNT

If you want to synchronizing your email across several devices and store the synchronized email on our server, we suggest setting up a IMAP account.
NOTE: Because emails are stored and synchronized on our server, over time IMAP accounts can take up quite a bit of server storage space.  Additional fees my be incurred if your total email account storage exceeds 15GB.

The settings to use for a IMAP account are:

INCOMING SERVER: mail.your_domain.com  (for example….  mail.mydomain.com)
Port: 993
Connection Security: SSL/TLS for port 993
Authentication Method: Encrypted Password
Username: {your-full-email-address}  (example:  tom@mydomain.com)
Password: {must match the exact password that was setup in the Hosting Control panel email account section}

OUTGOING SERVER: mail.your_domain.com  (for example….  mail.mydomain.com)
Port: 587
Connection Security: STARTTLS
Authentication Method: Encrypted Password
Username: {your-full-email-address}  (example:  tom@mydomain.com)
Password: {must match the exact password that was setup in the Hosting Control panel email account section}

WEBMAIL ACCESS

Anyone can access their email account using webmail.  Simply go to
Website: https://webmail.{your-domain-name}.com
Username: {your-full-email-address}  (example:  tom@mydomain.com)
Password: {must match the exact password that was setup in the Hosting Control panel email account section}

SCREENSHOTS/WALKTHROUGHS

Here are some links to screenshots for setting up certain devices and software:

iPhone Setup: https://support.apple.com/en-us/HT201320

Android Setup: https://www.lcn.com/support/articles/how-to-set-up-your-email-account-on-an-android-phone/

Outlook Setup: https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-e9da47c4-9b89-4b49-b945-a204aeea6726